Terms of Use

• Use of Website LadyLuxe is a platform designed to showcase and sell our collection of women's shoes. We invite you to browse, shop, and engage with our content. However, we kindly request that you do not use our website for any unlawful or inappropriate activities.
• Products and Services We offer a wide range of women's shoes, from elegant stilettos and chic pumps to trendy sandals and comfortable flats. Each product is crafted with precision and care, embodying the essence of luxury and style.
• Our services include online shopping, with secure payment gateways and efficient delivery systems. We strive to provide a seamless and enjoyable shopping experience for all our customers.
• Intellectual Property All content on our website, including but not limited to, text, images, graphics, and logos, is the exclusive property of LadyLuxe and is protected by international copyright laws. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.
• Ordering and Payment To place an order, simply add your desired items to the cart and proceed to checkout. We accept various forms of payment, including credit/debit cards and online payment platforms. All transactions are secure and encrypted to ensure the safety of your information.
• Delivery and Returns We aim to deliver your orders promptly and efficiently. However, delivery times may vary depending on your location and the availability of the product.
• If you are not satisfied with your purchase, you may return it within 14 days of receipt. The product must be in its original condition, with all tags and packaging intact. Please note that we do not cover return shipping costs.
• Disclaimer While we make every effort to ensure the accuracy and reliability of our website and its content, we cannot guarantee that it will be error-free or function perfectly at all times. We also cannot be held liable for any damages or losses that may arise from the use of our website.
• Changes to Terms of Use We reserve the right to modify or update these Terms of Use at any time without prior notice. The revised terms will be effective immediately upon posting on our website.
• Product Descriptions and Images We strive to provide accurate and detailed descriptions of all our products. However, please note that slight variations in color, texture, or design may occur due to the nature of the materials used and the production process.
• The images displayed on our website are for illustrative purposes only and may not fully or accurately represent the actual product. We recommend that you read the product descriptions carefully and contact us if you have any questions or concerns.
• Pricing and Taxes All prices listed on our website are in US dollars and are subject to change without prior notice. We reserve the right to correct any pricing errors or inaccuracies.
• The prices listed on our website do not include taxes, which will be calculated and added to your order total during the checkout process. The tax rate will be based on the shipping address provided.
• Promotions and Discounts From time to time, we may offer promotions, discounts, or special offers on our products. These offers are subject to specific terms and conditions, which will be provided at the time of the offer.
• Please note that promotions and discounts cannot be combined or applied retroactively to previous purchases.
• Gift Cards Gift cards are available for purchase on our website and can be redeemed for any of our products. Gift cards do not have an expiration date and cannot be returned or exchanged for cash.
• If you suspect that your gift card has been lost, stolen, or used without your permission, please contact us immediately.
• Third-Party Links and Websites Our website may contain links to third-party websites or resources. These links are provided for your convenience and information only, and do not imply our endorsement or affiliation with the linked sites.
• We are not responsible for the content, products, or services offered on third-party websites, or for any damages or losses that may arise from your use of them.
• Governing Law and Jurisdiction These Terms of Use and any disputes arising from or related to them will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
• Any legal actions or proceedings related to these Terms of Use or our website must be brought exclusively in the state or federal courts located in San Francisco, California.
• Product Availability We strive to maintain accurate inventory levels and to update our website regularly to reflect the availability of our products. However, there may be instances where a product is out of stock or unavailable for other reasons.
• In such cases, we will notify you as soon as possible and offer you the option to cancel your order or choose a different product. If you choose to cancel your order, we will refund the full amount paid for the unavailable product.
• Customer Reviews and Feedback We value your feedback and encourage you to share your thoughts and experiences with our products and services. You can submit your reviews and feedback through our website or by contacting us directly.
• By submitting a review or feedback, you grant us the right to use, reproduce, and display your comments on our website or in our marketing materials. We reserve the right to edit or remove any reviews or feedback that we deem inappropriate, offensive, or unrelated to our products or services.
• Limitation of Liability To the maximum extent permitted by law, we will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with these Terms of Use or your use of our website.
• Our liability for any damages or losses related to our products or services will be limited to the amount paid by you for the specific product or service that gave rise to the claim.
• Contact Us If you have any questions or concerns regarding these Terms of Use or any aspect of our website, please feel free to reach out to us. Our dedicated customer service team is always ready to assist you.
• You can contact us via email at [email protected]. We value your feedback and strive to respond to all inquiries in a timely manner.
• Thank you for choosing LadyLuxe. We hope you enjoy your shopping experience and find the perfect pair of shoes to elevate your style and confidence.